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Communication


Post 100: The Other Half of the Doctor's Conversation (that Often Does Not Occur)
"The doctors said he had a poor prognosis. That was basically it." "They said he isn't doing well. So I guess we'll have to wait and...
Jeanne Lee


Post 97: We Must "Complain" to the Doctor - 7 Tips for a More Satisfying Doctor's Visit
"I just saw the doctor, and the doctor didn't say anything." As a adult child, sibling, or best friend of someone you can see is not...
Jeanne Lee


Post 92: Seven Approaches to Helping a Loved One "Let Go" of Driving
“I don’t think Mom should drive anymore. I tell her, but she doesn’t listen to me!” When I used to conduct palliative care home visits...
Jeanne Lee


Post 91: How Do You Show Up for Someone After Their Loss? - Nine Gentle Suggestions
When it comes to knowing what to say or what to do with a friend or acquaintance who is deeply grieving loss, I would probably feel just...
Jeanne Lee


Post 88: A Fragmented Healthcare Anecdote (or Another Reason to Advocate for Yourself)
How would you feel if you entered a restaurant expecting quality service and attention...and then you experienced the following? Hostess:...
Jeanne Lee


Post 85: "Why Don't the Doctors Agree with Each Other?" or So Many Doctors, So Many Opinions
“I couldn’t believe the surgeon was so upset! The patient was 80 years old, he was frail, and he didn’t want major surgery. He just...
Jeanne Lee


Post 84: A Skeptical Eye on the Medical Chart
Let me tell you a story a palliative care leader once told her audience to make a point. “Three days ago, my mom went to the same...
Jeanne Lee


Post 81: How Palliative Care Can Change a Life – Sliding Doors Moment #3
A “sliding doors moment” is a seemingly inconsequential moment that ultimately changes the trajectory of future events in a dramatic...
Jeanne Lee


Post 79: Doctors Can Hide Behind Technical Terms and Ambiguous Words - 4 Tips for Getting Clarity
At least a couple times a year, I sit with a new patient who is undergoing surgery, radiation, and/or chemotherapy and who turns still...
Jeanne Lee


Post 78 - "If You Really Loved Me, You Wouldn't Leave Me" and Other Things We Say When We're Hurting
I hear doctors comment that their colleagues feel like they have failed in the face of impending death of one of their patients (though I...
Jeanne Lee
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